Dispatch & Delivery
Delivery Information
Free Delivery for Retail Orders
- Enjoy free delivery on all retail orders over £25 within the UK.
- Delivery typically takes 2 to 3 working days for UK addresses.
Free Delivery for Wholesale Orders
- Wholesale orders over £350 qualify for free delivery within the UK.
Working Days and Order Processing
- Working days are defined as Monday to Friday, excluding bank and public holidays.
- Orders placed after 5pm on a Friday will be processed on the following Monday.
- The cut-off time for all delivery services is 5pm UK time. Orders placed after this time will be treated as being placed on the next working day.
- For specific requirements or flexibility in delivery, please contact us via email.
Delivery Requirements and Tracking
- Most deliveries require a signature upon receipt. If no one is available to sign, the courier may leave the package with a neighbour or at your local post office and leave a card to inform you.
- A free tracked service is provided, allowing you to monitor the progress of your delivery.
- You can specify an alternative delivery address during checkout if it is more convenient.
Delivery Timeframes
- Delivery times are approximate and subject to availability. The exact timing cannot be guaranteed.
- Standard delivery services by DHL or Royal Mail do not deliver on Saturdays or Sundays.
